01 // PERSONNEL FILE
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Yassine Emhamed
IT Engineer · Program Analyst · Founder/CTO
Washington, D.C. · yassine@arcanedot.com · 202-446-2447 · yassine-emhamed.net · linkedin.com/in/yassine2emhamed
U.S. Permanent Resident · Public Trust eligible · English / French / Arabic
02 // Summary
Founder & CTO of ArcaneDot — the engineer founders call when manual chaos starts costing money. 12 production systems for 20+ clients: booking engines, AI agents, and automation that deletes busywork, built with the same data discipline applied to 900+ government facilities by day. One architect, full stack, zero handoffs.
03 // Experience
Program Analyst (Contractor) — DC GOV DGS
Jan 2025 – PresentAudited and cleaned 870+ work orders across 900+ public facilities in a single audit cycle.
I own the integrity of the Salesforce record for DC's public buildings — 900+ facilities, every work order documented, approved, and audit-ready.
Founder & CTO — ArcaneDot LLC
Jan 2022 – PresentBuilt ArcaneDot from zero to 20+ clients — 12 production systems, 10+ automation workflows, all still running.
Founder & CTO. I run the entire technical lifecycle — whiteboard to zero-downtime deploy. You get a CTO, not a contractor.
CRM Operations Analyst (Contract) — Harri
Jun 2024 – Dec 2024Kept enterprise CRM data accurate and synchronized for high-volume hospitality clients — zero-downtime environment.
I owned platform stability and data accuracy for enterprise hospitality brands — telemetry, gap analysis, and reporting leadership actually used.
Program Director (On-Call) — Montgomery County Rec
Oct 2024 – PresentManaged real-time facility operations and staff coordination during high-impact programs.
I oversee evening and weekend operations, stepping in to solve logistics problems and keep community programs running without delays.
Project Ops Coordinator — ALGO Consulting
Jan 2023 – Aug 2023Coordinated the rollout of a national government fisheries platform in Morocco.
I translated complex policy requirements into clear action plans for a national-scale government tech project.
Digital Ops Coordinator — KOORALIFE
Aug 2023 – Jun 2024Streamlined cross-team publishing workflows for high-volume content delivery.
I coordinated the handoff between editorial, design, and tech teams to keep our digital publishing engine moving.
04 // Selected Outcomes
- ▸SmilePro Dental — clinic automation suite: no-shows 28% → 9% in six weeks; 2 hrs/day of confirmation calls eliminated.
- ▸AI client onboarding pipeline — 4 hours of manual setup → 8 minutes automated; 11 clients onboarded in one month.
- ▸Real-estate lead automation (DMV) — response time hours → 90 seconds; inquiry-to-showing conversion +35% in six weeks.
05 // Capabilities
CRM & Data: Salesforce Lightning, SharePoint, Power BI, SQL/Oracle, data auditing & remediation at government scale
Engineering: React, Next.js, TypeScript, Node.js, Python, Tailwind, PostgreSQL, REST APIs
Automation & AI: n8n, Zapier, OpenAI/Anthropic APIs, LLM orchestration, daily multi-agent AI workflow (Claude, Codex, Gemini)
Ops & Cloud: AWS, Vercel, Docker, Linux, CI/CD, Stripe, DNS/hosting architecture, ISO 27001 awareness
06 // Education
07 // Certifications
- CompTIA Tech+
- GitHub Professional (Microsoft/LinkedIn)
- JavaScript & Web Development (Duke/LinkedIn)
- Google Project Management
- Pega CPSA — in progress (Q3 2026)
Generated from yassine-emhamed.net — the live portfolio carries full case studies and verified outcomes.